Shipping Policy

At Best Terracotta Creations, we are committed to delivering your handcrafted terracotta products safely and on time.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.
Custom or made-to-order products may require additional processing time.
Orders are processed on business days only (Monday to Saturday).

Shipping & Delivery

We offer delivery across India.
Delivery timelines generally range from 3–10 business days depending on the destination.
Remote locations may require additional transit time.
Once your order is shipped, tracking details will be shared via email or SMS.

Packaging

As terracotta products are delicate and handcrafted, we use secure and protective packaging to minimize the risk of damage during transit.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout.
Promotional free shipping offers may be available on selected products or orders.

Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to weather conditions, courier issues, public holidays, or other unforeseen circumstances.

Damaged Shipments

If your package arrives damaged, please contact us within 24 hours of delivery with clear photos of:

The product
The packaging
The shipping label

Our team will review the issue and assist you accordingly.

Contact Us

For any shipping-related questions, please contact:

Best Terracotta Creations
Email: bestterracottacreations@gmail.com
Phone: +91 8248745942

We appreciate your support for handcrafted products and artisan communities.